Update: Now that the Halo Support site has progressed forward, that is the best place to be submitting issues related to achievements not unlocking. Please review the latest known issues and submit a ticket if your issue is not listed: https://aka.ms/HaloSupport
Thanks!
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We’ve been investigating reports regarding achievements in MCC with individual players, and want to make sure we're investigating all instances of achievements not unlocking (or progress resetting) with the Xbox team.
If you’ve had an Achievement that did not unlock, or had its progress reset, please provide the following:
Thank you!
The Forum Team
Thanks!
-------
We’ve been investigating reports regarding achievements in MCC with individual players, and want to make sure we're investigating all instances of achievements not unlocking (or progress resetting) with the Xbox team.
If you’ve had an Achievement that did not unlock, or had its progress reset, please provide the following:
- Gamertag (if different from account you're posting on)
- What was the name of the achievement?
- [If achievement did not unlock] When did you complete the achievement, but have it not unlock?
- [If achievement reset] When did the achievement reset?
- How far along were you into the achievement when it reset?
Thank you!
The Forum Team