Hi folks - The team is investigating a potential issue where MCC Insiders are not able to see/access the MCC Insider build within the Xbox Insider app. All MCC Insiders who are confirmed and registered as of 12PM yesterday (7/30) SHOULD now be able to access the game build.
If you are certain you're confirmed and registered for the MCC Insider Program as of 12PM yesterday, and you are NOT seeing the build in the Xbox Insider app, please post below and let us know. We'll check some gamertags and see if there's a larger issue with the user group that may have omitted players.
NOTE: If you registered for the MCC Insider Program a while ago and have since changed your gamertag, you will NOT be able to access the game build. We don't have your new gamertag in the system so you'll have to re-register again for the MCC Insider Program and wait for the next round of player onboarding. New MCC Insiders will be added every Monday going forward and will include any new Insiders that have signed up since the last Monday.
Update: 7/31 3:00
We have investigated numerous reports from users who do not have access to the build in this thread and across other social medias who have signed up for the MCC Insider program. We have noticed that several issues have appeared for users who have registered.
Please navigate to aka.ms/mccsignup and re-register.
If you are certain you're confirmed and registered for the MCC Insider Program as of 12PM yesterday, and you are NOT seeing the build in the Xbox Insider app, please post below and let us know. We'll check some gamertags and see if there's a larger issue with the user group that may have omitted players.
NOTE: If you registered for the MCC Insider Program a while ago and have since changed your gamertag, you will NOT be able to access the game build. We don't have your new gamertag in the system so you'll have to re-register again for the MCC Insider Program and wait for the next round of player onboarding. New MCC Insiders will be added every Monday going forward and will include any new Insiders that have signed up since the last Monday.
Update: 7/31 3:00
We have investigated numerous reports from users who do not have access to the build in this thread and across other social medias who have signed up for the MCC Insider program. We have noticed that several issues have appeared for users who have registered.
- No matching gamertag - Incorrect at time of sign-up or changed gamertag.
- No Xbox Live - Xbox Live Gold is required.
- No Xbox One - If a profile is not on an Xbox One, you can't join the program.
- People who are not 18+ - You must be at least 18 years of age.
- Multiple Sign-ups from same IP too quickly - spam protections are in place to prevent spamming and if you sign up multiple times from the same IP it will cancel your registration.
- Regions not supported for the Insider program - Russia, Brazil, Taiwan, and Korea.
Please navigate to aka.ms/mccsignup and re-register.