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Forums / Games / Halo: The Master Chief Collection (Xbox)

[Locked] The install button is grey. What's the best fix?

OP Shady IIV

Hi,
I am hoping that someone found another way to install this game, because I don't want to reset my Xbox (and remove all accounts/settings) like the troubleshooting guide suggested.
Is the team working on a fix for this bug?
Did anyone here get it to work without a System reset?
Thanks
The only way is to follow the troubleshooting guide.

Resetting your Xbox is harmless and it will take 10 minutes tops to get your profile(s) and settings back to normal.
Reseting the Xbox solved the same issue for me. Can confirm it works.
DiscoRab wrote:
Reseting the Xbox solved the same issue for me. Can confirm it works.
RhysWX wrote:
The only way is to follow the troubleshooting guide.

Resetting your Xbox is harmless and it will take 10 minutes tops to get your profile(s) and settings back to normal.
I can also confirm that this works. You have nothing to worry about.
Shady IIV wrote:
Hi,
I am hoping that someone found another way to install this game, because I don't want to reset my Xbox (and remove all accounts/settings) like the troubleshooting guide suggested.
Is the team working on a fix for this bug?
Did anyone here get it to work without a System reset?
Thanks
Fixed?
Resetting and keeping apps did not work for me. Button is still grey.

Any other fix?