Forums / Support / Halo: The Master Chief Collection Support

[Locked] Matchmaking Search Times Reports

OP Forum Team

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';..;'
Nat: open

Halo 3 big team slayer and halo 4
can never find match in halo 4
Haven't been able to play a game on any playlist yet... NAT is open with 13 meg download
It's 10:00pm eastern and I am still experiencing multiplayer issues. The fixes to the server seem to have made it worse for me. I used to be able to find a game in like 15 minutes. Now I can't find any and I have been trying off and on all day.
Nat Type :Moderate
Searching Alone
Team Halo 2 Anniversary and Team Slayer
NAT Open

Searching Alone

Any playlist

Normally it take close to ten minutes.
After finishing a match I search again for close to ten minutes and then restart the search and find one in 5 to 10 minutes.
open
solo
all

I could get into some games yesterday but today have played one game in 2 plus hours of trying.
God help us all b4 the nerds start raging.
Matchmaking hasn't found me a match yet. Feeling unloved
Nat type: OPEN
Party size: 1
Playlists: Halo 2: classic, Halo 2: anniversary, SWAT
Let me just put this out there.

There are a lot of fans out there who are frustrated about this issue (I'm one of them). I've seen posts saying that 343i have ruined Halo or that they will never play this again. This stuff happens all the time and you know this, give these guys credit for trying to fix the problem. 343i is just as frustrated as we are, you think they wanted this to happen???? give them a break geesh because you know that once this is all fixed, those of you that said you won't ever played this again will be on right away.

Thanks 343i


This guy gets it! You people complain like there's no tomorrow and like they are not trying to fix it! I took off work too, I'm bumbed but I instead took the gf out, it's just a game, there's more to do with your day off. relax, turn off your Xbox give them time to fix it, without absolutely hammering the servers, and it will probably be up quicker! Settle the hell down


Bump that junk. I have bills to pay and mouths to feed. I took two days off work that I have waited months for and had my buddy stay the night with all of his equipment. If this developer claims to release a game on claims and assumption that it'll be fine only for it to fall on its face then we CONSUMERS deserve some sort of COMPENSATION for this slip up. I have NEVER in my life expected this out of a halo game no less. I expect this out of EA. I understand its 4 games in one. I understand the stress that these servers will be up against in the coming months but someone had to see this coming and prepared for it. Unacceptable. Fix it faster 343. For the love of god.


So do a lot of people here, but you shouldn't be complaining about mouths to feed..... If you can't afford to take 2 days to do nothing, you probably shouldn't be taking those days off to play halo, Or use a vacation day...

Chaotic Av3ngeR:

They asked for everyone's feedback so they're getting it. It doesn't matter if we live and breathe Halo or we play it once a month, everyone can react to the situation as they feel. There are a lot of disappointmented people as there should be. This was $60 and these people are professional developers, the expectations weren't met and their word wasn't kept. Let people give their feedback. What are you, 343i's mom?
No I'm just not able to play halo so I'm sitting here watching White Collar, watching the forums to see if servers come back up, and intentionly poking at people's buttons who are being ridiculous.
NAT: Moderate
Searching alone or with friends
Tried Big Team and Team Slayer
No game ever started or any players found.
Nat: Open
Searching Alone
H2A Rumble and Big Team Battle

Haven't found/played a single MM game yet...
Nat - open
alone
halo 3

been sitting here for 5+mins nothings happened dying to play halo 3
NAT: Open
Searching Alone
HALO 2 Team Anniv.
15 Minutes and counting but hopeful
!!!!?!!!!
;..(
open
alone
all
Thanks 343 I took 2 days off of work to play this game, mind you I could afford to do so. I have never experienced such a terrible experience. Matchmaking is utter garbage I cannot find a match and when I do its a laggy or my team mates are on the other team. Seriously 5v5 team hardcore?! No team doubles!? No team snipers?!
343 You utterly suck! I bought the game renewed my gold. Took 2 days off only to find my self having to deal with a crappy service.
NAT: Open
H2A
Takes anywhere from 3-45 minutes to find a game. generally 8-10 minutes and I have searched both with a party as well as alone. You guys know about the splitting up of parties as well as starting games 4vs3 and even 6vs2 in one game I had. Also In the ranked playlist I have played 26 games and lost only 3 of them and my rank is bouncing around. As in, I included one of those losses as me lagging out of a game an I ranked down from a level 13 to a level 7. I ranked it back up to an 12 and I just got back on, first game lagged out of the lobby and lost my rank all the way down to a level 1. Not happy at all about it would like this resolved along with the other issues. I bought this game because it has a ranking system and I would likely ranks back please.

Thank you,

Sanctifyyd
We have identified that our 11.12 morning server-side update has improved matchmaking times for many users, while others are still seeing longer than expected times.

This evening we plan to deploy additional server updates that will improve searching times and increase the likelihood of players finding games. The update will allow more players to enter matches, which may result in larger team sizes (5v5 instead of 4v4, for example). Occasionally, this may result in uneven teams, and we continue to work on this issue.

Currently, there is an existing Xbox Live Services issue that is impacting several Xbox games, including Halo: The Master Chief Collection. As soon as Xbox Live services return to normal, we will deploy our latest server-side update to further improve matchmaking. For up-to-the-minute updates on Xbox Live Service Status, please check the support page here: http://support.xbox.com/en-US/xbox-live-status

We have also confirmed that stats and achievements are not registering, and are working with the Xbox Live team to ensure that these issues are resolved as quickly as possible.As we stated previously, the 343 team continues to work around the clock to provide ongoing improvements to the experience for Halo: The Master Chief Collection. Thank you for the ongoing patience and support.
I've only done 3 matches, just tried tonight , and got none :(...
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