Forums / Support / Halo: The Master Chief Collection Support

[Locked] Matchmaking Search Times Reports

OP Forum Team

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Trying to find a match for ten minutes now
Nat-> open
searching->party of 3
game type-> btb, slayer, halo2 anniv.

waited about 10 minutes in each...no luck.

Also, when moving from matchmaking to lobby, friends get booted from team.
I never get anything for H2: A
Finally just got into one.
Nat: Open
Searching Alone
H2A
Takes pretty much 10 min, but either uneven matches, random team mates disconnecting before games, and other issues.
Are you aware of all the connection issues with custom games as well?

If one person lives the lobby, it freezes everyone's game in party, then you have to hard quit and relaunch.
If someone joining lobby can't connect or lags out, again it freezes everyone in the lobby's game, forcing you to hard quit and relaunch game.

I know matchmaking is a priority, just wanted to throw this out there as well.
Nat type: Open
Searching: Alone
Playlists: Halo 2 Anniversary and Halo 3.

Before the server update it may have taken about 5 mins to get a game but now I cant get into a game at all. I have tried the suggestion of backing out of the search and retrying still no luck. I have restarted my Xbox and even hard reset the Xbox and still can not get into a game.
NAT Open
:Alone
:All
Team Halo 2 Anniversary

NAT TYPE: MODERATE

Got into 1 game after a 5 minute wait this morning. Ran smooth, no lag, haven't been able to get into a game since.
Halo Matchmaking Update Alert Click To Read Details!
Spoiler:
Show
Nat type is open,searching alone, I'm still having issues getting on matchmaking, I've waited for over an hour and I still haven't gotten a game this is a bit frustrating can you help me with this issue?
NAT is open, searching alone and in team slayer and big team battle.
Everyone who is trying to find matchmaking it's not going to work - XBOX LIVE IS NOT WORKING PROPERLY RIGHT NOW!!!

I only use capitals so the people who are trying to play online, failing, then complaining about the game itself, will read and understand. It's been going on for a few hours now, which should (hopefully) mean it will be fixed soon. After that, 343 has more server-fixing updates to apply - however they have to wait until the Xbox Live Limited Service period is over. Check these 2 links as you wait! :

343's Plan for Updating/Fixing Matchmaking:
http://www.halowaypoint.com/en-us/forums/85d779d52cfd46918b4f8b638f2e3c7b/topics/the-master-chief-collection-bug-investigation/e024f78f-6022-4a49-99ea-67562ec5b4ca/posts


Xbox Live Status:
http://support.xbox.com/en-US/xbox-live-status

Relief is on the way! Have faith and hold on tight people.
Gaindalf wrote:
Let me just put this out there.

There are a lot of fans out there who are frustrated about this issue (I'm one of them). I've seen posts saying that 343i have ruined Halo or that they will never play this again. This stuff happens all the time and you know this, give these guys credit for trying to fix the problem. 343i is just as frustrated as we are, you think they wanted this to happen???? give them a break geesh because you know that once this is all fixed, those of you that said you won't ever played this again will be on right away.

Thanks 343i


This guy gets it! You people complain like there's no tomorrow and like they are not trying to fix it! I took off work too, I'm bumbed but I instead took the gf out, it's just a game, there's more to do with your day off. relax, turn off your Xbox give them time to fix it, without absolutely hammering the servers, and it will probably be up quicker! Settle the hell down


Bump that junk. I have bills to pay and mouths to feed. I took two days off work that I have waited months for and had my buddy stay the night with all of his equipment. If this developer claims to release a game on claims and assumption that it'll be fine only for it to fall on its face then we CONSUMERS deserve some sort of COMPENSATION for this slip up. I have NEVER in my life expected this out of a halo game no less. I expect this out of EA. I understand its 4 games in one. I understand the stress that these servers will be up against in the coming months but someone had to see this coming and prepared for it. Unacceptable. Fix it faster 343. For the love of god.


So do a lot of people here, but you shouldn't be complaining about mouths to feed..... If you can't afford to take 2 days to do nothing, you probably shouldn't be taking those days off to play halo, Or use a vacation day...


Um if you buy a game and its unplayable then wat was the point in releasing it in the first place??? Therefore everyone here has their rights to complain. The fact that they said there was going to be an update this morning and nothing is already pushing everyones buttons...

But you guys act like they arnt listening and they don't care, that couldn't be further from the truth and you all know that, would you be able to fix what's going on? I highly doubt it, I know I couldnt, should they have done a better job? Yes very much so. But this is a troubleshooting page not a -Yoinking!- page they know we are mad. You guys at this point are -Yoinking!- just so you can -Yoink- complaint more, doesn't solve things faster.
no one said they thought that. everyone is venting and getting their anger out because this has been a giant disappointment to all. stop being everyones parent and telling everyone what they can and cannot say. forums are for discussion and if that means screaming and yelling about problems so be it.
I have not been able to find one game in matchmaking to play.
Nat is open.
Searching alone
every playlist.
#letdown#disappointed#💔
Nat type : open
searching : alone
game type: team slayer

currently at ten minutes and still waiting to find anyone at all. This is highly frustrating as the game was only bought for the multiplayer experience. I love halo and currently it's just sitting on there.

Hopefully something can be done to fix this issue very soon.
add me for custom. APOPTOS1S
Gaindalf wrote:
Gaindalf wrote:
Let me just put this out there.

There are a lot of fans out there who are frustrated about this issue (I'm one of them). I've seen posts saying that 343i have ruined Halo or that they will never play this again. This stuff happens all the time and you know this, give these guys credit for trying to fix the problem. 343i is just as frustrated as we are, you think they wanted this to happen???? give them a break geesh because you know that once this is all fixed, those of you that said you won't ever played this again will be on right away.

Thanks 343i


This guy gets it! You people complain like there's no tomorrow and like they are not trying to fix it! I took off work too, I'm bumbed but I instead took the gf out, it's just a game, there's more to do with your day off. relax, turn off your Xbox give them time to fix it, without absolutely hammering the servers, and it will probably be up quicker! Settle the hell down


Bump that junk. I have bills to pay and mouths to feed. I took two days off work that I have waited months for and had my buddy stay the night with all of his equipment. If this developer claims to release a game on claims and assumption that it'll be fine only for it to fall on its face then we CONSUMERS deserve some sort of COMPENSATION for this slip up. I have NEVER in my life expected this out of a halo game no less. I expect this out of EA. I understand its 4 games in one. I understand the stress that these servers will be up against in the coming months but someone had to see this coming and prepared for it. Unacceptable. Fix it faster 343. For the love of god.


So do a lot of people here, but you shouldn't be complaining about mouths to feed..... If you can't afford to take 2 days to do nothing, you probably shouldn't be taking those days off to play halo, Or use a vacation day...


Um if you buy a game and its unplayable then wat was the point in releasing it in the first place??? Therefore everyone here has their rights to complain. The fact that they said there was going to be an update this morning and nothing is already pushing everyones buttons...


But you guys act like they arnt listening and they don't care, that couldn't be further from the truth and you all know that, would you be able to fix what's going on? I highly doubt it, I know I couldnt, should they have done a better job? Yes very much so. But this is a troubleshooting page not a -Yoinking!- page they know we are mad. You guys at this point are -Yoinking!- just so you can -Yoink- complaint more, doesn't solve things faster.

no one said they thought that. everyone is venting and getting their anger out because this has been a giant disappointment to all. stop being everyones parent and telling everyone what they can and cannot say. forums are for discussion and if that means screaming and yelling about problems so be it.
Right exactly!!!! Thank you!!! But go do it on one of the other 1000 pages that isn't being used for troubleshooting.
Anyone have any H2 4v4 BR custom going on? Shoot me an invite.

SLVR BB6
NAT Type: Open
Searching: Alone
Playlists: All

Haven't found a match since, I'm assuming, after the second server patch was deployed. I'd say it's been about 4 hours since I've been in a game, and I've consistently been searching...
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