I’ve also had an issue with the Snapchat filter, when I tap more and I go to type in my information it always says there’s an issue and to check my email and password. I have checked and I’m 100% positive it is all my stuff is correct. I’m not sure why it’s acting all weird.captainoverflow wrote:I’ve also had an issue with a pack I bought today, whenever I post the picture of the receipt it comes up with an error code. It says (Error Code #90604). It doesn’t explain what this means. Can anyone provide any help?
+1 to this. I can sign into the main site(https://earnrewards.com/monsterhalo/account) without any issue. I've redeemed a receipt as well already. But using either the Snapchat filter or going to the "Snapchat Offer" at the top left of the site(https://earnrewards.com/monsterhalosnapchat), and try to log in, I get that same "Could not log in. Please check your email and password then try again." error. Even though I literally just successfully logged into the site moments before. It's a little frustrating. I hope I don't miss out on these skins because of this. I know we have all month to get this figured out though.captainoverflow wrote:I’ve also had an issue with the Snapchat filter, when I tap more and I go to type in my information it always says there’s an issue and to check my email and password. I have checked and I’m 100% positive it is all my stuff is correct. I’m not sure why it’s acting all weird.captainoverflow wrote:I’ve also had an issue with a pack I bought today, whenever I post the picture of the receipt it comes up with an error code. It says (Error Code #90604). It doesn’t explain what this means. Can anyone provide any help?
Hey, thanks for the quick response. Decided I would try it again before I PM'd you, it finally worked! I don't know what the issue was, but it seemed to work itself out.snickerdoodle wrote:Hey Chief -
Can you send me a PM with the code you're trying so I can take a look on my end? I'm not sure where to send this so having some info I can work with will help me figure out where to point you.
Did you make sure you took the picture in a well lit area? With the entire receipt in the picture?captainoverflow wrote:I’ve also had an issue with a pack I bought today, whenever I post the picture of the receipt it comes up with an error code. It says (Error Code #90604). It doesn’t explain what this means. Can anyone provide any help?
I haven't gotten a can with the Snapchat code on it yet, so I cannot comment on that. Might have to look around on the forums or maybe start a new topic.Snaggu wrote:+1 to this. I can sign into the main site(https://earnrewards.com/monsterhalo/account) without any issue. I've redeemed a receipt as well already. But using either the Snapchat filter or going to the "Snapchat Offer" at the top left of the site(https://earnrewards.com/monsterhalosnapchat), and try to log in, I get that same "Could not log in. Please check your email and password then try again." error. Even though I literally just successfully logged into the site moments before. It's a little frustrating. I hope I don't miss out on these skins because of this. I know we have all month to get this figured out though.captainoverflow wrote:I’ve also had an issue with the Snapchat filter, when I tap more and I go to type in my information it always says there’s an issue and to check my email and password. I have checked and I’m 100% positive it is all my stuff is correct. I’m not sure why it’s acting all weird.captainoverflow wrote:I’ve also had an issue with a pack I bought today, whenever I post the picture of the receipt it comes up with an error code. It says (Error Code #90604). It doesn’t explain what this means. Can anyone provide any help?
No worries, yeah I've looked all day and I've read people with the same issue but no remedy. I'll most likely make a new topic.THE CHIEF64 wrote:I haven't gotten a can with the Snapchat code on it yet, so I cannot comment on that. Might have to look around on the forums or maybe start a new topic.Snaggu wrote:+1 to this. I can sign into the main site(https://earnrewards.com/monsterhalo/account) without any issue. I've redeemed a receipt as well already. But using either the Snapchat filter or going to the "Snapchat Offer" at the top left of the site(https://earnrewards.com/monsterhalosnapchat), and try to log in, I get that same "Could not log in. Please check your email and password then try again." error. Even though I literally just successfully logged into the site moments before. It's a little frustrating. I hope I don't miss out on these skins because of this. I know we have all month to get this figured out though.captainoverflow wrote:I’ve also had an issue with the Snapchat filter, when I tap more and I go to type in my information it always says there’s an issue and to check my email and password. I have checked and I’m 100% positive it is all my stuff is correct. I’m not sure why it’s acting all weird.captainoverflow wrote:I’ve also had an issue with a pack I bought today, whenever I post the picture of the receipt it comes up with an error code. It says (Error Code #90604). It doesn’t explain what this means. Can anyone provide any help?
Same. I have contacted customer service about it and am waiting for a response.captainoverflow wrote:I’ve also had an issue with the Snapchat filter, when I tap more and I go to type in my information it always says there’s an issue and to check my email and password. I have checked and I’m 100% positive it is all my stuff is correct. I’m not sure why it’s acting all weird.captainoverflow wrote:I’ve also had an issue with a pack I bought today, whenever I post the picture of the receipt it comes up with an error code. It says (Error Code #90604). It doesn’t explain what this means. Can anyone provide any help?
Well, hey if you get a solution please share it with the rest of us lol, looks like this is a pretty common issue right now.Cobra J24 wrote:Same. I have contacted customer service about it and am waiting for a response.captainoverflow wrote:I’ve also had an issue with the Snapchat filter, when I tap more and I go to type in my information it always says there’s an issue and to check my email and password. I have checked and I’m 100% positive it is all my stuff is correct. I’m not sure why it’s acting all weird.captainoverflow wrote:I’ve also had an issue with a pack I bought today, whenever I post the picture of the receipt it comes up with an error code. It says (Error Code #90604). It doesn’t explain what this means. Can anyone provide any help?
You have to make another account for the snapchat codes. I just used the same email and password for the xp login.captainoverflow wrote:I’ve also had an issue with the Snapchat filter, when I tap more and I go to type in my information it always says there’s an issue and to check my email and password. I have checked and I’m 100% positive it is all my stuff is correct. I’m not sure why it’s acting all weird.captainoverflow wrote:I’ve also had an issue with a pack I bought today, whenever I post the picture of the receipt it comes up with an error code. It says (Error Code #90604). It doesn’t explain what this means. Can anyone provide any help?
The code you need to redeem on waypoint should be 20 characters long. You don't get it instantly upon submitting your receipt. It took a couple of days before I got it. And then it seemed like I needed to wait a bit longer before waypoint would accept the code.MLG redonkulous wrote:I got a 8-digit code texted to me but it says that is invalid when i try to redeem it says got to www.halowaypoint/redeem to redeem your weapon coating
I also received an 8 digit code after my receipt was validated. It is also not being accepted by Waypoint. Are the 8 digit codes invalid for some reason?THE CHIEF64 wrote:The code you need to redeem on waypoint should be 20 characters long. You don't get it instantly upon submitting your receipt. It took a couple of days before I got it. And then it seemed like I needed to wait a bit longer before waypoint would accept the code.MLG redonkulous wrote:I got a 8-digit code texted to me but it says that is invalid when i try to redeem it says got to www.halowaypoint/redeem to redeem your weapon coating
Is there a way for you to redeem that 8 digit code on the Monster website? After my receipt was validated I got a 20 digit code to redeem on waypoint.ToastNinja7 wrote:I also received an 8 digit code after my receipt was validated. It is also not being accepted by Waypoint. Are the 8 digit codes invalid for some reason?THE CHIEF64 wrote:The code you need to redeem on waypoint should be 20 characters long. You don't get it instantly upon submitting your receipt. It took a couple of days before I got it. And then it seemed like I needed to wait a bit longer before waypoint would accept the code.MLG redonkulous wrote:I got a 8-digit code texted to me but it says that is invalid when i try to redeem it says got to www.halowaypoint/redeem to redeem your weapon coating
