Forums / Support / Halo Waypoint Support

[Locked] Not an option to switch profiles

OP BloodshotJ

OP
BloodshotJ
This is the starting rank.

BloodshotJ

Recruit - Iron
Made your first hot drop into HaloWaypoint.com View your Service Record on the web.
I log in with my own e-mail, which is the same I let my brother use, but whenever I log in on here, I always log into his profile instead of mine. is there any way to fix this? I guess the problem is, that I originally made one profile on my Xbox one I never used, and later converted it into my little bro's profile. I guess the problem is just that the first profile I created on my xbox is my brother's, and I cannot switch my profile from it. My real name on Xbox live is AverageGuardLuc, if the information was needed.
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stckrboy
This rank can only be awarded by the UNSC.

stckrboy

Monitor
Top ONI / Section 3 Operative Community Member of the Week. Awarded to subscribers of the Halo Legendary Crate
Waypoint sign ins are tied to your Xbox Live ID, which is whatever email address is associated with your account. You'll want to sign in with the email address registered to your gamertag AverageGuardLuc
Quote:
The easiest way to check your account information on your Xbox One is to go to Settings -> Account -> Sign-in, Security & Pass Key. There you should be able to see the email you used.
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TheGoldenDoge
This is the starting rank.

TheGoldenDoge

Recruit - Iron
Made your first hot drop into HaloWaypoint.com View your Service Record on the web. Become a member of an active Spartan Company.
I have the same problem. Stckrboy, what if the problem is both accounts use the same email address?
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PouffyLettuce78
This is the starting rank.

PouffyLettuce78

Recruit - Iron
Made your first hot drop into HaloWaypoint.com
That Mack it so you can switch profiles
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stckrboy
This rank can only be awarded by the UNSC.

stckrboy

Monitor
Top ONI / Section 3 Operative Community Member of the Week. Awarded to subscribers of the Halo Legendary Crate
Please don't revive old topics thanks
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