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Halo Fireteam Raven in Brazil


So I was quite impressed when I was in the mall here in my city and saw the most beautiful game ( IN 4K ) displayed for all to play, but when I hopped with my 4 friends' squad we didn't find the scanner that would connect with our Xbox profiles. We saw that there was a place to scan, but nothing happened when we played. Does anybody have the same trouble? I played in Brasilia and I don't know if that happened in somewhere else
I have reed lots of threads about this: it seems it is a common issue in some particular place. Unfortunately I do not know if there is a particular reason or and explaination