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Game Frozen on multilayer REQ page

OP DeadlySurfer

Gutted!!! Just spent 6 hours downloading halo 5 that I got for Xmas started playing multilayer online played 4 matches then I go to my REQ page and it freezes on my third starter pack!! Common!! Is this a glitch in my 6hr download or what! when I reset reset my console it just goes straight back to the same frozen screen Someone help please I can't even re start the game?!
Try hard resetting your console - hold the pwoer button in for 30 seconds and unplug the power brick. Halo 5 should launch fresh after that rather than resuming