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I didn’t get my Argus helmet

OP Matrix Grey

So I was opening gold packs when I eventually got the Argus helmet, I went back to my customization to not find it there, I went into the collection seeing it wasn’t unlocked, please help
Try doing a hard reset of your console OP, that should clear out the cache and pull in the most up to date info. You'll be able to see it in your REQ inventory after that
You can also customise your spartan from your service record right here on Waypoint and it should appear there too.