Forums / Support / Halo 5: Guardians Support

Missing most of my stuff

OP UndeadHell 08

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I dont where im supposed to get proof of the level but I showed my purchase of reqpacks
You showed proof of a generic gold req pack which isn't proof of anything really. If you had screen shots of ranking up or opening a rank up pack of a higher level than what you are now then that would be proof. Or if you had a screenshot of opening your reach pack. Your xbox purchase history will show any packs that you purchased.
I just want to know FROM 343 if they can do anything
I just want to know FROM 343 if they can do anything
343 says:
We don't reset accounts or remove content. If you purchased it on this account, it'd still be there.

Check your account.microsoft.com purchase history on this account to verify that you purchased it on the correct account.
Ive acknowleded you guys dontdo that ON PURPOSE i just want my lvl's back
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