We’ve been keeping an eye on reports regarding server issues and are looking to provide the Halo services team with more detailed information and reports. If you are experiencing issues, please provide the following information to help with the investigation. If at all possible, please provide a video of your issue, as well as the Waypoint game link, as this will be most helpful in identifying the root cause.Instance Report
- Gamertag (if different from account you are posting on)
- Description of your issue
- Time & Date the issue occurred (if available)
- Playlist Name
- Are you experiencing delayed grenades, shot registration, etc? Please describe.
- Are you experiencing disconnects?
- Are you “teleporting” around, or seeing other players warp from place to place?
- Match Link (Waypoint, HaloTracker, or Halo5Arena)
- Video of your experience (XboxDVR, YouTube, Waypoint, Xbox.com)
Any additional information you can provide about your set up / connection would also be of great help!
- Your ISP
- Bandwidth speeds (Up / Down)
- Make / Model of your router
- Firmware version of your router
The Forum Team
Hello Forum Team, My game is completely fine until the time hits 6:00pm, then my games becomes completely laggy and unplayable, there’s a delay in killing other players, delay in grenade throwing, delay in weapon swapping, delay in getting into vehicles and sometimes the kill feed doesn’t even come up with my kills, it’s so frustrating. It never used to do this and it’s been happening for a few months now. Please fix this issue, My Gamertag is Hyperr Shockk it’s happening in every playlist and even in custom browser, I’m from Wales, please fix this issue.