I have mine too got it the other day
[Locked] Teishin Raikou Armor
OP Forum Team
HI ! I Got some problems with the halo 5 pre order edition and i try to get some help from the xbox team..Quote:
Bump.MyStIcxDeAtHx wrote:If the first day I played on Xbox live (gold membership) was November 7th, will I still receive the Teishin Raikou armor? There has been different wording that has said you need to play BEFORE Nov. 7th compared to BY Nov. 7th. If it is BY, then I should be good, but I want to hear it from someone at 343.
So how freakin' good are your pancakes? We must know!PART 2Quote:
you: yeah i got it
you: like 3 codes haha
Regielan: Haha. Thanks.:)
you: you need all of them or just one ?
Regielan: Just one:)
Regielan: Just a moment please as I check here.:)
Regielan: Just finished your pancakes first. I'll just beep you up once I am done here.:)
you: awesome will do
Regielan: Just try to change your Locale of your console please since upon checking your account here, the game was purchased on Colombia. Please set your region to Colombia. Just the console settings only not in your account please.
Regielan: Just go to Settings>System info.
Regielan: Thanks. We will do all possible steps here to lift up your concern.
Regielan: After changing the Region please do again the Delete and redownload profile please.
Regielan: Then after that lets try to see how it works.
you: done !
Regielan: Now please go again to the My Game and Apps.
you: hahaha done! there is no hope the game its not there !
Regielan: Ohws, sorry to hear that Kesley.
you: there is no way to talk to 343 industries ??i mena i paid for the game and it should be there even the pre order edition to installed it again...
Regielan: Actually I seen here in my end also that you purchased the pre order of Halo5 but it only appears here on other tools that it is only a Promotional REQ Pack. If it okay for you to purchase again the game in the store and then I will process you a refund to your recent transaction.
you: purchase the game ?? how ? y don't have the credit card to buy that game
Regielan: Oh I see, may I know how you purchase the pre order game?
you: my best friend do my the favor he put his credit card thats why the game was purchased on colombia
you: i dont know if this is my fault i guest its not. you all can see i paid for the game... there is no way microsoft could be so nice and give me a code or something for the game refund ? hahaha that will be a blast !
Regielan: Oh I see, what we can do here Kesley is to report this concern to our team to be aware on this issue since the pre order game was already gone or ended. I will raise this to concern for you to be able to download again the game but I can not promise when it will be settled but rest assured it will be now on priority with this concern. I am now making a report on this for you Kesley.
you: ok awesome
Regielan: No, this is not your fault and as much as Microsoft would love to get you a game code, I'm afraid that we can only issue game codes in replacement of a non working game code. No worries though since we have our dedicated Halo team that may as well help you in regards to this issue.
Regielan: You may reach the Halo team by visiting the page: halowaypoint.com
you: got it
Regielan: Thank you so much for totally understanding on it Kesley, I really appreciate your goodness and patience online. Also with the pancakes:) I also love making and eating pancakes as well.:)
you: so i guest i have to wait for any email from you guys ? xbox microsoft right ?
you: yeah how doent love pancakes
Regielan: Actually you can always check your games daily to see any progress on it. Rest assured it will be worked by our engineers right now.