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Halo wars 2 Freeze and lock up at "Press any key"

OP Kyrisandra

Hello all, I bought halo wars 2 after completely Halo 4 and wanted to play yet I find the game completely locks up after the initial credits intro. some times it will try to connect to servers but 9/10 times it will not even do that. just sits there like a lame duck, frozen forever.

Seems there is no help from Microsoft on the issue and been going around in circles doing diagnostics that go nowhere. and yes I have been able to play a couple of times when it decides to connect so yes I can run the game , but making it into the menu appears to be the failure point.

I'm on w10 on PC