Forums / Support / Halo Wars 2

[Locked] Halo Wars 2 not updating

OP CouncilWolf

My Halo Wars 2 received an update about 4 days ago, asking me to update the game, 2.9MB update. I tried updating the game, but I keep going into a "Halo Wars 2 needs and update" loop. I contacted Microsoft support, and they were unable to help me. I cleared my Xbox cache, reseted my Xbox, deleted the game several times, nothing works. Can someone please help me with this, it's pissing me off that I only played the game for 3 days and now I'm unable to play. I have the Halo Wars 2 complete collection by the way for Xbox One.
Thank you.
The last Microsoft support staff gave me a reference number: 1400372270.
This is part of a known issue and has been investigated by 343 and escalated to the team at Xbox. Looks like Xbox have identified the issue and are working to fix, just a matter of waiting for that to happen. Keep updated with this topic for for more details: