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Help Installing Kinsano

OP One Elimination

Can someone please help me out? I haven't been able to install my Kinsano Leader Pack at all.Each time I go to install it, it stays in the ready to install tab. I was with xbox support for 2 hours hoping they would be able to help me out, but nothing worked out. I was hoping I could contact 343 industries directly. However, there is no way of contacting them directly. So I'm left with asking you guys for any sort of help.