1. Don't worry OP, you'll still get your items when this happens. The game simply skips the opening animation for your REQ pack and sens all the items you got from it to your REQ inventory. You can either hard rest your console or check your REQs...

  2. Bought a gold req pack for 10000 points, and it told me it purchased it but could not open. Told me to go to open packs to try again, then said there that it had already been opened. Any help, please?