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  1. We're investigating a possible issue between Halo services and Xbox Live services. It seems like a fairly unique case with your profile, but we haven't found a root cause yet.

  2. The rewards associated with Nightfall are only available after watching Nightfall in the Xbox One or Windows Halo Channel client.

  3. The "Halo: The Fall of Reach" package that is associated with the game is just a license that will unlock Fall of Reach to be viewed in the Halo Channel. Please try to watch the content there and let us know if you have any issues with it.

  4. The Nightfall rewards are currently only unlocked after watching Nightfall episodes on Xbox One or Windows.

  5. Just a final update it works on my console! Got to watch everything. Man finally after almost a year got it all done! Great news! I'm glad you were finally unblocked.

  6. What platform is this on and have you tried restarting the app after you bought Nightfall?

  7. What platform are you encountering this issue on? How many times have you tried to watch the episode?

  8. Dumb question - are you trying to watch it on this gamertag, or a different one?

  9. Thanks for the post. When was the last time you attempted to watch Nightfall?

  10. Thank you for reporting this issue. It should now be fixed. Please let us know in this topic if you encounter any more issues with accessing Nightfall content.

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