1. Xbox Live Support said to contact the developer as you are the only ones that can address it

  2. It was for 10 Gold Reqs and the bonus 3

  3. Already removed my profile from the xbox and restarted it. Then added the profile back. Already checred waypoint for the res Next steps?

  4. Redeem REQ code on but my REQ packs have not shown up in Halo:5 Xbox support gave me a support case #1355165879 they show the code being redeemed but referred me to you.